Pays d'expédition

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Conditions de vente et d’utilisation

1. APPLICABILITY OF GENERAL CONDITIONS OF SALE

1.1 Each order placed with Bertazzo Italian Quality Food S.a.s. by means of the Internet shall be governed by the present General Conditions of Sale. They shall apply to the exclusion of all other conditions. By placing an order, you acknowledge that you have read, understood and accepted, without reserve, the present General Conditions of Sale.

1.2 Bertazzo Italian Quality Food reserves the right, at any time, to modify the present General Conditions of Sale by posting a new dated version on this website. By placing an order after Bertazzo Italian Quality Food has posted a new version of its General Conditions of Sale, you agree to be bound by that updated version.

2. PASSWORD

2.1 Registration with “username” and “password” is optional. If you do not wish to register, however, you may conclude the purchase: will be required only the informations for delivery and billing order.

2.2 When registering to use this website, you will be asked to create a password. You must keep this password strictly confidential and not disclose it or share it with anyone.

2.3 You are fully responsible for the use of your password and any orders placed under it, even without your knowledge.

2.4 If you know or suspect that someone else knows or has used your password, you should notify Bertazzo Italian Quality Food immediately.

3. REGISTRATION

3.1 When you register on this website, you must ensure that the mandatory registration information you provide is correct and complete.

3.2 Please inform Bertazzo Italian Quality Food about changes of address or other modifications by updating your personal details on this website without delay.

4. ORDERS

4.1 By placing an order through this website, you make an offer to purchase the products you have selected under these General Conditions of Sale.

4.2 Orders you place with Bertazzo Italian Quality Food on this website are subject to minimum and maximum quantity limitations.

4.3 Bertazzo Italian Quality Food offers its products on this website within the limits of its available stocks.

5. ORDER CONFIRMATIONS

5.1 The order you place on this website will not constitute a binding contract unless and until Bertazzo Italian Quality Food transmits a confirmation by e-mail.

5.2 The data registered by Bertazzo Italian Quality Food constitutes full proof of the order and the entire transaction. The data registered by the payment system constitutes full proof of the financial transactions.

6. CUSTOMS DUTIES

6.1 When ordering products for international delivery to countries other than those where Bertazzo Italian Quality Food originates its shipments, you are the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

6.2 You may be subject to import duties and taxes that are levied once the merchandise reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

7. PRICES

7.1 The prices payable for the items you order are those displayed on this website on the date you place your order, inclusive of VAT, but excluding delivery charges.

7.2 Delivery charges will be billed at the rates indicated on this website on the date you place your order, calculated notably in function of the size of the order and the delivery method you select

7.3 Bertazzo Italian Quality Food reserves the right to modify its prices and delivery charges at any time and to cancel a contract in case of writing, printing or calculation errors.

8. APPLICABLE LAW AND FORUM

8.1 The present General Conditions of Sale are governed by the law of in Italiy.

8.2 For the resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference court of his municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the court of Rovereto – Trento (Italy).

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Edition 06/2022 revision 0.
Bertazzo Italian Quality Food S.a.s.

Spedizione gratuita

Per conoscere l’importo minimo per la spedizione gratuita sulla vasta gamma di macchine da caffè e prodotti per la sua preparazione, seleziona il tuo Paese di destinazione.

Gratuit au-delà

79,00 € (hors Calabre, îles majeures et mineures)

Gratuit au-delà

129,00 € (pour la Calabre, les îles majeures et mineures)

Gratuit au-delà

119,00 € (hors Corse)

Gratuit au-delà

149,00 € (hors îles anglo-normandes)

Gratuit au-delà

89,00 €

Gratuit au-delà

99,00 €

Gratuit au-delà

189,00 €

Gratuit au-delà

99,00 €

Gratuit au-delà

189,00 €

Gratuit au-delà

99,00 €

Gratuit au-delà

189,00 €

Gratuit au-delà

189,00 €

Gratuit au-delà

149,00 €

Gratuit au-delà

129,00 €

Gratuit au-delà

149,00 €

Gratuit au-delà

189,00 €

Contactez-nous pour une citation

Pagamenti sicuri

In Bertazzo Italian Quality Food siamo consapevoli dell’importanza dei tuoi dati personali e del modo in cui vengono utilizzati. Garantire la tua privacy è la nostra massima priorità e ci impegniamo per salvaguardare la sicurezza dei tuoi dati personali.

È possibile pagare gli ordini con carta di credito, PayPal, mediante bonifico bancario, bonifico online diretto SOFORT, contrassegno (+ 5,90 euro) o dilazionando l’importo nel tempo mediante KLARNA.

Resi facilie e gratuiti

È possibile effettuare il reso gratuito di un articolo risultato non conforme alle aspettative comunicandolo entro 14 giorni dal ricevimento dello stesso. La merce potrà essere restituita a condizione che sia in buono stato, nell’imballaggio originale e accompagnata dalla relativa fattura.

Bertazzo Italian Quality Food rimborserà il prezzo della merce restituita, e i relativi costi di spedizione fatturati, entro un massimo di 14 giorni dal ricevimento del reso. I costi di trasporto per la restituzione della merce saranno a carico dell’acquirente.

Assistenza clienti

7 giorni su 7 / 8:00 – 22:00
Scrivi in chat o chiamaci

Se hai bisogno di assistenza, Bertazzo Italian Quality Food offre diverse opzioni per il supporto clienti. Scrivici in chat oppure, se preferisci parlare con un operatore, chiamaci.

Lingua / Language / Langue / Sprache​

Livraison gratuite

Pour connaître le montant minimum pour l’envoi gratuit de votre commande, veuillez sélectionner votre pays de destination.

Gratuit au-delà

79,00 € (hors Calabre, îles majeures et mineures)

Gratuit au-delà

129,00 € (pour la Calabre, les îles majeures et mineures)

Gratuit au-delà

119,00 € (hors Corse)

Gratuit au-delà

149,00 € (hors îles anglo-normandes)

Gratuit au-delà

89,00 €

Gratuit au-delà

99,00 €

Gratuit au-delà

189,00 €

Gratuit au-delà

99,00 €

Gratuit au-delà

189,00 €

Gratuit au-delà

99,00 €

Gratuit au-delà

189,00 €

Gratuit au-delà

189,00 €

Gratuit au-delà

149,00 €

Gratuit au-delà

129,00 €

Gratuit au-delà

149,00 €

Gratuit au-delà

189,00 €

Contactez-nous pour une citation

Paiements sécurisés

Chez Bertazzo Italian Quality Food, nous comprenons l’importance de vos données personnelles et de leur utilisation. La protection de votre vie privée est notre priorité absolue et nous nous engageons à garantir la sécurité de vos données personnelles.

Les commandes peuvent être payées par carte de crédit, PayPal, virement bancaire, virement direct en ligne SOFORT, contre remboursement (+ 5,90 EUR) ou en reportant le montant dans le temps via KLARNA.

Retours gratuits et faciles

Vous pouvez retourner gratuitement un article qui ne correspond pas à vos attentes en nous le notifiant dans les 14 jours suivant sa réception. Les marchandises peuvent être retournées à condition qu’elles soient en bon état, dans leur emballage d’origine et accompagnées de la facture correspondante.

Bertazzo Italian Quality Food remboursera le prix de la marchandise retournée, ainsi que les frais d’expédition facturés, dans un délai maximum de 14 jours à compter de la réception de la marchandise retournée. Les frais de transport pour la restitution de la marchandise sont à la charge de l’acheteur.

Service client

7 jours sur 7 / 8h-22h
Écrivez-nous dans notre chat, ou appelez-nous

Si vous avez besoin d’aide, Bertazzo Italian Quality Food offre plusieurs options d’assistance à la clientèle. Écrivez-nous par chat, par e-mail, par Whatsapp ou, si vous préférez parler à un opérateur, appelez-nous.

Lingua / Language / Langue / Sprache