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Conditions of sale and use

1. APPLICABILITY OF GENERAL CONDITIONS OF SALE

1.1 Each order placed with Bertazzo Italian Quality Food S.a.s. by means of the Internet shall be governed by the present General Conditions of Sale. They shall apply to the exclusion of all other conditions. By placing an order, you acknowledge that you have read, understood and accepted, without reserve, the present General Conditions of Sale.

1.2 Bertazzo Italian Quality Food reserves the right, at any time, to modify the present General Conditions of Sale by posting a new dated version on this website. By placing an order after Bertazzo Italian Quality Food has posted a new version of its General Conditions of Sale, you agree to be bound by that updated version.

2. PASSWORD

2.1 Registration with “username” and “password” is optional. If you do not wish to register, however, you may conclude the purchase: will be required only the informations for delivery and billing order.

2.2 When registering to use this website, you will be asked to create a password. You must keep this password strictly confidential and not disclose it or share it with anyone.

2.3 You are fully responsible for the use of your password and any orders placed under it, even without your knowledge.

2.4 If you know or suspect that someone else knows or has used your password, you should notify Bertazzo Italian Quality Food immediately.

3. REGISTRATION

3.1 When you register on this website, you must ensure that the mandatory registration information you provide is correct and complete.

3.2 Please inform Bertazzo Italian Quality Food about changes of address or other modifications by updating your personal details on this website without delay.

4. ORDERS

4.1 By placing an order through this website, you make an offer to purchase the products you have selected under these General Conditions of Sale.

4.2 Orders you place with Bertazzo Italian Quality Food on this website are subject to minimum and maximum quantity limitations.

4.3 Bertazzo Italian Quality Food offers its products on this website within the limits of its available stocks.

5. ORDER CONFIRMATIONS

5.1 The order you place on this website will not constitute a binding contract unless and until Bertazzo Italian Quality Food transmits a confirmation by e-mail.

5.2 The data registered by Bertazzo Italian Quality Food constitutes full proof of the order and the entire transaction. The data registered by the payment system constitutes full proof of the financial transactions.

6. CUSTOMS DUTIES

6.1 When ordering products for international delivery to countries other than those where Bertazzo Italian Quality Food originates its shipments, you are the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

6.2 You may be subject to import duties and taxes that are levied once the merchandise reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

7. PRICES

7.1 The prices payable for the items you order are those displayed on this website on the date you place your order, inclusive of VAT, but excluding delivery charges.

7.2 Delivery charges will be billed at the rates indicated on this website on the date you place your order, calculated notably in function of the size of the order and the delivery method you select

7.3 Bertazzo Italian Quality Food reserves the right to modify its prices and delivery charges at any time and to cancel a contract in case of writing, printing or calculation errors.

8. APPLICABLE LAW AND FORUM

8.1 The present General Conditions of Sale are governed by the law of in Italiy.

8.2 For the resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference court of his municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the court of Rovereto – Trento (Italy).

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Edition 06/2022 revision 0.
Bertazzo Italian Quality Food S.a.s.

Spedizione gratuita

Per conoscere l’importo minimo per la spedizione gratuita sulla vasta gamma di macchine da caffè e prodotti per la sua preparazione, seleziona il tuo Paese di destinazione.

Free beyond

79,00 € (excluding Calabria, major and minor islands)

Free beyond

129,00 € (for Calabria, major and minor islands)

Free beyond

119,00 € (excluding Corsica)

Free beyond

149,00 € (excluding Channel Islands)

Free beyond

89,00 €

Free beyond

99,00 €

Free beyond

189,00 €

Free beyond

99,00 €

Free beyond

189,00 €

Free beyond

99,00 €

Free beyond

189,00 €

Free beyond

189,00 €

Free beyond

149,00 €

Free beyond

129,00 €

Free beyond

149,00 €

Free beyond

189,00 €

Contact us for a quote

Pagamenti sicuri

In Bertazzo Italian Quality Food siamo consapevoli dell’importanza dei tuoi dati personali e del modo in cui vengono utilizzati. Garantire la tua privacy è la nostra massima priorità e ci impegniamo per salvaguardare la sicurezza dei tuoi dati personali.

È possibile pagare gli ordini con carta di credito, PayPal, mediante bonifico bancario, bonifico online diretto SOFORT, contrassegno (+ 5,90 euro) o dilazionando l’importo nel tempo mediante KLARNA.

Resi facilie e gratuiti

È possibile effettuare il reso gratuito di un articolo risultato non conforme alle aspettative comunicandolo entro 14 giorni dal ricevimento dello stesso. La merce potrà essere restituita a condizione che sia in buono stato, nell’imballaggio originale e accompagnata dalla relativa fattura.

Bertazzo Italian Quality Food rimborserà il prezzo della merce restituita, e i relativi costi di spedizione fatturati, entro un massimo di 14 giorni dal ricevimento del reso. I costi di trasporto per la restituzione della merce saranno a carico dell’acquirente.

Assistenza clienti

7 giorni su 7 / 8:00 – 22:00
Scrivi in chat o chiamaci

Se hai bisogno di assistenza, Bertazzo Italian Quality Food offre diverse opzioni per il supporto clienti. Scrivici in chat oppure, se preferisci parlare con un operatore, chiamaci.

Lingua / Language / Langue / Sprache​

Free shipment

To know the minimum amount for free shipping on your order, select your destination country.

Free beyond

79,00 € (excluding Calabria, major and minor islands)

Free beyond

129,00 € (for Calabria, major and minor islands)

Free beyond

119,00 € (excluding Corsica)

Free beyond

149,00 € (excluding Channel Islands)

Free beyond

89,00 €

Free beyond

99,00 €

Free beyond

189,00 €

Free beyond

99,00 €

Free beyond

189,00 €

Free beyond

99,00 €

Free beyond

189,00 €

Free beyond

189,00 €

Free beyond

149,00 €

Free beyond

129,00 €

Free beyond

149,00 €

Free beyond

189,00 €

Contact us for a quote

Secure payments

In Bertazzo Italian Quality Food we are aware of the importance of your personal data and how it is used. Ensuring your privacy is our top priority and we are committed to safeguarding the security of your personal data.

You can pay with credit card, PayPal, bank transfer, SOFORT online bank payment, Cash on delivery (only Italy and + 5,90 euro), or Buy now pay later with KLARNA.

Easy parcel return service. free of charge

You have the right to return any merchandise that does not suit you within 14 days after receipt of the order. Bertazzo Italian Quality Food will only accept returns of merchandise in their original condition and packaging accompanied by the invoice.

When returns are properly completed, Bertazzo Italian Quality Food shall reimburse the price of the returned merchandise and the invoiced delivery charges within a maximum of 14 days upon reception of the returned merchandise. The return postage will be at your charge.

Customer service

7 days / 7 – 8 a.m. to 10 p.m.
Chat with us or call us

If you need assistance, Bertazzo Italian Quality Food offers several customer support options. Write to us in chat, by email, by Whatsapp, or if you prefer to speak to an operator, call us.

Lingua / Language / Langue / Sprache